Introducing Vox, an AI-voice agent indistinguishable from a human
Vox is a force multiplier for sales, support and you.
Out of the box, Vox just works. This frees up your workforce to focus on critical issues. With Vox’s 24/7 conversational intelligence, your team can close more business and handle more customer service issues with a human touch.
Meet the Team
Dave, Han and Ghinwa met over a decade ago at Vlingo, where they created revolutionary speech technology, pushing the envelope as far as it could go. Vlingo's tech powered Siri and produced Samsung's Siri competitor, S-Voice.
The arrival of mature Large Language Models has created a generational opportunity to take speech tech to the next level. So Dave, Han and Ghinwa have reunited to start the next chapter of their groundbreaking collaboration.
Han Shu
Co-Founder & CTO
Han is an AI/ML pioneer and 2X entrepreneur. As a co-founder of Vlingo (acquired by Nuance), he developed speech recognition technology for Siri and led the NLU stack for Samsung’s S-Voice, which shipped on over 100M Galaxy phones. As co-founder of Wyth (acquired by Airbnb), he developed mobile personal assistant technology for collaborative productivity applications. Han led the ML and AI groups at both Airbnb and DoorDash. Early in his career, he led BBN's winning effort for a large-vocabulary Mandarin Chinese system, part of the Hub-5 speech recognition evaluation sponsored by NIST and DARPA. Han holds Ph.D., M.Eng., and B.S. degrees from MIT, and over 25 patents.
Dave Grannan
Co-Founder & CEO
A 3X startup CEO, Dave has an exceptional track record pioneering AI/ML solutions from concept to commercialization. As CEO, Dave propelled Vlingo to become the first mobile speech recognition service and fuel the first Siri app and Samsung's S-Voice product. Recently, he co-founded and served as CEO of Light, a machine vision company rooted in ML, before its acquisition by John Deere. He also led the mobile middleware company, Geoworks. Dave holds an MBA from Haas School of Business at UC Berkeley, and is a US Marine Corps veteran.
Ghinwa F. Choueiter
Co-Founder & Head of AI & Data Science
Ghinwa F. Choueiter is a veteran tech leader with more than 15 years of expertise in AI, Natural Language Processing (NLP) and Voice Recognition predominantly within the startup ecosystem. After receiving her Ph.D. from MIT in Automatic Speech Recognition, she joined Vlingo, a startup developing an AI-based personal assistant. She played a pivotal role in expanding speech recognition systems to a dozen languages across six continents, reaching millions of users worldwide. Since then, she has led AI and ML teams across several startups in the Boston area and internationally, in the ad tech, home energy monitoring, and credit risk modeling fields.
"That's not a real person!?"
Vox is a failsafe, state-of-the-art, AI-voice agent that is indistinguishable from a human. Vox can make and answer phone calls for your business, delighting customers, prospects and associates, and can provide 24/7 coverage for critical business functions. Marr Labs' first agent, Vox Scheduler, can be trained on your knowledge base and equipped with a suite of skill-based specializations.
Scheduler
Calendar meetings, demos, pitches and appointments — inbound or outbound.
Lead pre-qualification
Breeze through qualification of tens of thousands of leads in a snap.
Data acquisition
Enrich your customer data set to enhance experiences and streamline business.
Sales agent
Warm up and close more business than you ever thought possible.
Customer service agent
Delight your customers with 24/7 support at a human level.
Personal assistant
Take back your time: Vox can screen your calls, make appointments, and manage your household calendar.
The future of conversational AI is here today because of Symphonia.
Symphonia is Marr Labs' proprietary conversational intelligence platform that powers the Vox voice agent. Symphonia delivers hardened, failsafe capabilities so the Vox agent can learn your business, deploy its skillset, and navigate conversations seamlessly.
ML Turbo
ML Turbo is the heart of Vox's conversational intelligence. They say listening is more important than speaking. ML Turbo provides unparalleled sophistication in listening so that back-and-forth conversation is rendered in the most natural way without delay.
ML Reason
If ML Turbo is the heart, ML Reason is the brain. ML Reason is a highly customized Large Language Model that allows Vox to immerse itself in your knowledge base and quickly become an expert. ML Reason also provides the basis for giving the Vox agent skill-based specializations - like having an instant PhD in Sales, Support and Scheduling.
